If you have an employment standards concern and were not able to resolve the concern with your employer, you can file a formal or anonymous complaint with the Employment Standards Division.
It does not cost anything to make a complaint or talk to someone in the Employment Standards Division.
If you are unsure whether or not you have a proper complaint or have any questions prior to submitting your complaint, contact the Employment Standard Division at 1-800-667-1783.
A formal complaint process should be used if:
- You would like to request the Employment Standards Division to conduct an investigation into a specific employment standard concern;
- You need help to recover unpaid wages; or
- You have a non-monetary concern, such as not receiving a work schedule or alleged discriminatory actions.
A formal complaint is typically filed by the employee making the complaint.
If the complaint is to recover unpaid wages, you must file a formal complaint form.
You must file the formal complaint within one year of the last day that your wages are payable.
Evidence such as pay stubs, records of hours worked, etc., included with formal complaints will help assist Employment Standards with the investigation.
Anonymous complaints can be filed by anyone including an employee or a third party such as a parent, friend, or a member of the community. The anonymous complaint process best meets the needs employees who are and want to remain employed with an employer, and want a workplace employment standards issue addressed and corrected. A complaint can involve monetary or non-monetary issues. Written complaints with some supporting evidence are preferred.
Upon receiving an anonymous complaint, the Employment Standards Division will contact and work with the employer to correct the employment standards problem. Problems are usually corrected on a “go-forward” basis, to ensure that from this point on that the provisions of the Act will be followed in the workplace.