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Individuals can submit claims to the Ministry of Highways for vehicle damages sustained while travelling on Saskatchewan highways that are maintained by operations staff.
Note: The ministry is not liable for damages in highway work zones where a private contractor is working. These claims are called Third Party Claims and are normally covered by the Contractor’s liability insurance. You should submit the claim using the form below, just like any other claim. Upon investigation, if the claim is deemed a Third Party Claim, the ministry will inform you of next steps.
Claims are considered when it is determined the ministry has not provided reasonable warning (signing) of road hazards.
You can begin the claims process by completing a claim application.
Things to keep in mind:
For auto claims, damage appraisals, collision repairs and other topics related to claims in Saskatchewan, contact SGI.
To stay up to date on all road closures, hazards and conditions, check the Highway Hotline.
Claims must be submitted online. All you have to do is complete an online claim form below.
Once you have all the necessary information, file your claim.
You can check the status of your claim or communicate with the ministry by using the link in the acknowledgement notice email. This link takes you to the summary page.
If you have any questions or concerns regarding filing your claim, please contact call 1-844-SK-HIWAY (1-844-754-4929). Please have your unique request ID handy with you.
Note: If your claim has been deemed a Third Party Claim, check your respective contractor or representative from the ministry.
If the ministry's records show that they met their obligations under the act, your claim will be denied. The Regional Information Coordinator will outline the result of their investigation in writing to you (email or mail), which will include the reason for claim denial.
If your claim was denied and you believe there was information or circumstances not considered, you may have the decision reviewed by the Regional Director of Operations. The director will review the claim and may either offer compensation for the damage or, if satisfied with the ministry's investigation, uphold the denial.
If requesting an appeal, we recommend you send any and all additional relevant information you may have. If the same information is submitted for the appeal, this may result in the same decision.
If after the review, the claim is still denied, you may initiate an action in Provincial Small Claims Court to resolve a dispute.
Note: If your claim has been deemed a Third Party Claim and you cannot resolve the matter with your contractor, you may initiate an action in Provincial Small Claims Court.
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