As a student, it is your responsibility to ensure you understand the full cost and fee structure for your chosen program. Fees may include a registration fee (non-refundable), tuition, learning resources (textbooks, materials, kit, equipment) and other fees (field trips, membership fees, etc.).
If you decide to cancel your contract and provide notice of your intention to cancel prior to the start of your program, the school must refund all tuition fees you have paid and the costs of any learning resources you have paid but did not yet receive. Once you commence your program you may still cancel your contract, but the refund amount will vary depending on the program hours the school has made available to you since the start of the program.
If you decide to withdraw from your program after it has begun, you should immediately give the school written notice of your intention to withdraw.
Once you have given notice of your intention to withdraw, the school must refund a proportion of the tuition you have paid according to the following guidelines.
Per Cent of Program Hours Delivered |
Per Cent of Tuition Refundable |
20% or less |
75% |
20% - 50% |
40% |
More than 50% |
0 |
If you have a student loan, refunds are applied directly to your student loan account.
Important Note About Absence
If you are absent from a program for 21 consecutive calendar days, you are deemed to have discontinued the course or program. The operator of the school will provide written notice to inform you of the refund you may be owed based on the guidelines above. However, during the time of your absence, you are still considered to be enrolled in the program, and the amount of refund you receive may be significantly reduced, even to zero.