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Consumer Alert - Timeshare Fraud

Released on February 27, 2015

Cold winter months are a popular season for travel to hot, sunny destinations but consumers are reminded to be careful when purchasing and selling timeshares.

An unlicenced company representing itself as a vacation timeshare broker is advertising and soliciting in Saskatchewan.  Trust Financial Services Group claims to buy and sell timeshare packages on behalf of Luxury Vacational Property Investment Solutions.  When money was paid by the prospective clients, no goods or services were provided. 

Red flags:
  • Beware of travel package offers that sound too good to be true.
  • High pressure sales – If the sales representative pressures you to "act now or lose out on a limited time offer," you should be wary.
Protect yourself:
  • Be extra cautious when purchasing a package sight unseen.
  • Research online to find previous customer reviews about the company.
  • Check with the Better Business Bureau and research the company for free online at www.bbb.org/saskatchewan/.
If you think you are the target of a timeshare scam, keep records of the transaction, phone numbers, the name of the sales representatives, website or additional identification information and contact the Consumer Protection Division at consumerprotection@gov.sk.ca or toll free at 1-877-880-5550.

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For more information, contact:

Matthew Barton
Financial and Consumer Affairs Authority of Saskatchewan
Regina
Phone: 306-787-6067
Email: matthew.barton@gov.sk.ca

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