Released on April 18, 2012
The Saskatchewan Transportation Company (STC) released its 2011 Annual Report today highlighted by an increase in ridership of more than 7.0 per cent, or almost 20,000 riders when compared to the previous year.
"STC's 2011 Annual Report points to increased passenger results," Minister responsible for STC Jim Reiter said. "I am happy to share this year's report with the people of Saskatchewan."
Other notable highlights of STC's 2011 Annual Report include:
- the addition of on-board amenities such as the extension of Wi-Fi on coaches;
- a passenger satisfaction rating of 93 per cent;
- STC's continued emphasis on environmental friendliness; and
- the launch of the company's new Ride Rewards passenger loyalty program.
"Most of STC's work has focused on improving the experience of customers," Reiter said. "The ridership growth is attributable to many of these enhancements to STC's business."
Revenue was also up in 2011. STC generated $16.7 million in passenger and parcel revenues, compared to $16.2 million in 2010. The company used $8.7 million of its 2011 approved operating grant of $8.9 million.
"We take great pride in the on-board experience we offer our customers," STC President and CEO Shawn Grice said. "We have found that passengers who use our services once are very likely to become a repeat customer. We are eager to show Saskatchewan how clean, safe and comfortable our coaches are."
The 2011 STC Annual Report is available online at www.stcbus.com.
About STC
The Saskatchewan Transportation Company is a provincial coach company that provides safe, affordable and accessible bus passenger and parcel express services to 290 Saskatchewan communities.
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For more information, contact:
Deanna Bergbusch
Saskatchewan Transportation Company
Regina
Phone: 306-787-6807
Email: dbergbusch@stcbus.com
Cell: 306-529-5644