Released on September 20, 1996
Premier Roy Romanow and Chief Blaine Favel of the Federation of
Saskatchewan Indian Nations (FSIN) today announced the creation of a
First Nations Call Centre, the first of its kind in Canada.
"This partnership between SaskTel and the Saskatchewan Indian Institute
of Technologies is an example of the innovation and co-operation which
all Saskatchewan people can be proud of," Romanow said. "The call
centre will create employment opportunities for First Nations people
and will allow SaskTel to successfully market its communications
solutions to these customers."
Through a five-year contract between SaskTel and the Saskatchewan
Indian Institute of Technologies, the call centre will telemarket
SaskTel's communication services to First Nations people living on and
off reserve. Services offered will include Real Plus Extra savings and
rewards plans, the Advantage savings plan, SaskTel Calling Cards and
several others. The call centre will market to First Nations people
through the Cree, Dene and Saulteaux languages, as well as English.
FSIN Chief Blaine Favel says he also sees the benefits associated with
the new call centre.
"Through this partnership with SaskTel, numerous employment and
development opportunities are offered to First Nations people," Favel
said. "I am certain that the results will be positive for our
community."
The institute currently employs four First Nations telemarketers and a
First Nations Call Centre Manager. The centre hopes to expand its
employee base through contracts with other businesses which seek to
provide call centre services.
The call centre is currently located at SaskTel's Business Office at
410-22nd Street East in Saskatoon, and will relocate to a separate
facility in Saskatoon by the end of December, 1996.
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For more information, contact:
Darcee MacFarlane
Corporate Affairs
SaskTel
Regina
Phone: (306) 777-4441