Personal care homes are privately owned and operated. They are licensed and monitored by the Ministry of Health.
- Pre-licensing inspections are completed as part of the initial application process.
- Personal Care Home Inspections occur typically on an annual basis, although some may occur every two years. There are a number of variables that affect the frequency of operational review inspections, including the number and type of infractions noted during an inspection.
During an inspection of a personal care home, consultants look at a number of areas including: resident care, care records, food served, recreational activities and health and safety. If deficiencies are identified during the course of an inspection, Ministry officials work with the personal care homes towards correcting deficiencies. Action may be taken against the licence if the licensee is unable to meet the requirements.
The results of these inspections are publicly posted to increase transparency and help the public when selecting a personal care home. For additional support in choosing a personal care home, please refer to the Personal Care Home page.
The Ministry of Health began using new software for collecting inspection results on September 24, 2015. Information from inspections performed from that date onward is available online at the Personal Care Home Inspection Site.