Request Help with Your WCB Claim or Appeal
Do you disagree with a decision made on your Workers' Compensation Board (WCB) claim? Are you looking for advice or representation? We can help you with the complex WCB system.
The Office of the Workers' Advocate (OWA) provides free and independent services to injured workers and their families when dealing with the WCB.
1. How the OWA can help
The OWA ensures injured workers receive the full benefits of the provisions of The Workers' Compensation Act, by:
- Discusses the WCB claim(s) and gives advice on how to proceed. OWA staff offer suggestions and provide help understanding the claims and appeal process.
- Provides assistance to injured workers to help them prepare an appeal.
- Provides representation at all levels of the appeal process. That includes communicating with WCB, preparing written submissions and representing a worker at an appeal hearing.
- Offers seminars and workshops to advocacy groups, unions, employers, and medical and legal professionals on The Workers' Compensation Act and its regulations, policies, and procedures.
To request assistance, send an application for Request for Services. You will be required to provide your WCB claim number and a signed Authorization to Release Medical Information form. You must give permission to the OWA to access your WCB file.
2. Who can use the service
The OWA can help if:
- You are an injured worker or family of an injured worker with an existing or denied WCB claim; and
- You disagree with a decision on your WCB claim.
The OWA can't help if:
- You have another representative such as a lawyer or union representative; or
- You are not covered by Saskatchewan Workers' Compensation. If you are covered under another jurisdiction, visit the Canadian Centre for Occupational Health and Safety website to find your provincial Workers' Advocate office.
3. Assistance and Representation
If you do not agree with a decision made by the WCB, you can request a review or appeal. OWA staff is available to assist you with advice and assistance throughout the WCB appeal process. The OWA may:
- Communicate directly with your case manager;
- Represent you at any scheduled meetings;
- Write and submit appeals on your behalf; and
- Represent you at appeal hearings.
To request assistance, send an application for Request for Services. You will be required to provide your WCB claim number. You must give permission to the OWA to access your WCB file
After you've applied, an Advocate will review your WCB file (and any related files). An Advocate will also contact you to discuss your file. If it is determined that the OWA can assist you, an Advocate may:
- Obtain additional evidence from your doctor or specialist;
- Conduct research on the nature of your injury and your situation; and
- Write an appeal letter to the WCB on your behalf.
If it is determined that the OWA cannot assist you, the assigned Advocate will discuss the assessment of your claim with you and provide a written explanation. If you do not agree with the decision of your Advocate, you can submit a written request to have the Senior Advocate review the Advocate's decision.
4. Request for Services
If you would like assistance from the OWA, please fill in the online application in the link below.
You will need to complete and submit an Authorization to Release Medical Information form when you fill in the online application. The signed letter is required for the office to obtain information from your health care provider and required to assign your case to one of our Advocates.
There are two ways to complete this form:
- Complete the form electronically: Download and save the form to your computer. Complete all of the fields, including the electronic signature field. Save the completed form and upload it when prompted to do so when completing the online application.
- Complete a hard copy of the form: If you are not able to complete and sign forms electronically, print the form to complete and sign it manually. Scan and save the form to your computer, and upload it when prompted to do so when completing the online application.
Note: You must provide your WCB claim number, which will allow the OWA to access your WCB claim(s).
Online applications are processed within two business days.
If you prefer to not request services online, please download the Request for Assistance Form (which includes the Authorization to Release Medical Information form) and mail the completed form to:
Office of the Workers' Advocate
Ministry of Labour and Workplace Safety
300 - 1870 Albert Street
Regina, SK S4P 4W1
5. Further Information
The OWA provides seminars and workshops on The Workers' Compensation Act and its regulations, policies and procedures. This training is recommended for advocacy groups, unions, employers, and medical and legal professionals. For more information, contact the OWA at 1-877-787-2456.