During the writ period (today until October 28, 2024), this website will be limited to information about emergencies and public safety concerns.
For details on immigration, visit Immigrating and Moving to Saskatchewan.
Get answers with our Frequently Asked Questions.

Pendant la période électorale (aujourd’hui jusqu’au 28 octobre 2024), ce site Web devra limiter ses publications uniquement à des renseignements sur les urgences et à des préoccupations en matière de sécurité publique.
Pour des renseignements sur l’immigration, visitez Immigrer et déménager en Saskatchewan.
Trouver des réponses en consultant la Foire aux questions (en anglais).

Google Translate Disclaimer

A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

Where an official translation is not available, Google™ Translate can be used. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Translations are made available to increase access to Government of Saskatchewan content for populations whose first language is not English.

Software-based translations do not approach the fluency of a native speaker or possess the skill of a professional translator. The translation should not be considered exact, and may include incorrect or offensive language. The Government of Saskatchewan does not warrant the accuracy, reliability or timeliness of any information translated by this system. Some files or items cannot be translated, including graphs, photos and other file formats such as portable document formats (PDFs).

Any person or entities that rely on information obtained from the system does so at his or her own risk. Government of Saskatchewan is not responsible for any damage or issues that may possibly result from using translated website content. If you have any questions about Google™ Translate, please visit: Google™ Translate FAQs.

Financial Regulator Introduces New Online Dispute Resolution Tools for Saskatchewan Consumers and Businesses

Released on June 6, 2023

The Financial and Consumer Affairs Authority of Saskatchewan (FCAA) has launched innovative online services to help consumers and businesses resolve disputes in less time, at a lower cost, and with a greater success rate.

"As the provincial consumer protection regulator, the FCAA frequently investigates complaints and helps resolve disputes," FCAA Consumer Protection Division Executive Director Denny Huyghebaert said . "To better support both consumers and businesses experiencing a dispute, we have developed this suite of cutting-edge online tools." 

The new tools are comprised of a Consumer Rights Pathway and an online dispute resolution platform.

The interactive pathway takes users through a series of questions and answers that will point to applicable legislation, inform them of their rights and responsibilities, and provide information and tools to assist in resolving the dispute. 

Disputes that appear to be valid are referred to the online dispute resolution system Resolve My Consumer Disputes, which helps consumers and businesses resolve disputes in a neutral, confidential and secure online environment. It enables the parties to negotiate one-to-one and to involve a facilitator, when necessary. In some cases, an independent third-party mediator may be assigned to assist at no extra cost to the users.

The new online tools, which can be found at fcaa.gov.sk.ca, are available 24/7, allow total flexibility, and don't require time-consuming meetings between the parties. This means less time spent organizing and waiting, and a quicker path from the start of a case to its conclusion.

Consumers and businesses will be able to access Resolve My Consumer Disputes using their Saskatchewan Account.

-30-

For more information, contact:

Margherita Vittorelli
Financial and Consumer Affairs Authority
Regina
Phone: 306-798-4160
Email: margherita.vittorelli2@gov.sk.ca

We need your feedback to improve saskatchewan.ca. Help us improve