Learn more about COVID-19 in Saskatchewan:

Google Translate Disclaimer

A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

Where an official translation is not available, Google™ Translate can be used. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Translations are made available to increase access to Government of Saskatchewan content for populations whose first language is not English.

Software-based translations do not approach the fluency of a native speaker or possess the skill of a professional translator. The translation should not be considered exact, and may include incorrect or offensive language. The Government of Saskatchewan does not warrant the accuracy, reliability or timeliness of any information translated by this system. Some files or items cannot be translated, including graphs, photos and other file formats such as portable document formats (PDFs).

Any person or entities that rely on information obtained from the system does so at his or her own risk. Government of Saskatchewan is not responsible for any damage or issues that may possibly result from using translated website content. If you have any questions about Google™ Translate, please visit: Google™ Translate FAQs.

What To Know If A Door-To-Door Salesperson Comes To Your Door

Released on June 4, 2021

The Financial and Consumer Affairs Authority (FCAA) is reminding consumers about their contract rights if a door-to-door salesperson comes to their home.  Door-to-door sales activity is permitted if salespersons follow the existing Government of Saskatchewan guidelines.

All door-to-door salespeople, also known as direct sellers, are required to be licensed in Saskatchewan and they must follow specific contract requirements and cancellation rules.  To view a comprehensive list of licensed door-to-door sellers visit FCAA411.

If a salesperson comes to your door, here are some rights that you should be aware of:

  • All contracts must be in writing, unless the sale is less than $100;
  • All direct sales contracts, written or verbal, must include/be accompanied by a written statement of cancellation rights;
  • You have 10 days to cancel a contract and you do not need a reason to cancel; and
  • If a contract is cancelled, the vendor must refund you all money received under the contract within 15 days of the cancellation. 

If you decide to purchase a good or service from a door-to-door seller, here are some tips you should consider:

  • Ask to see a copy of their licence and check to see if they are listed on FCAA411.
  • Read the contract carefully including the fine print.
  • Ask questions if you do not understand something.
  • Do not feel pressured to purchase on the spot.
  • Keep down payments to a minimum, the higher the amount paid in advance, the greater the risk of loss.
  • Do not hand over a blank cheque.
  • Check to see if they are listed in the Better Business Bureau directory (1-888-352-7601) and if so, view their rating and read customer reviews.

If you have questions about door to door sellers please contact the FCAA's Consumer Protection Division toll free at 1-877-880-5550 or by email at consumerprotection@gov.sk.ca.

For more information about contract rights and cancellations rules visit https://fcaa.gov.sk.ca/consumers-investors-pension-plan-members/consumers/consumers-of-goods-and-services/purchasing-from-a-door-to-door-salesperson.

-30-

For more information, contact:

Lana Guthrie
Financial and Consumer Affairs Authority
Regina
Phone: 306-787-5567
Email: lana.guthrie2@gov.sk.ca

We need your feedback to improve saskatchewan.ca. Help us improve