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A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

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Ready To Escape The Cold? Five Tips For Booking A Trip

Released on January 31, 2019


The Financial and Consumer Affairs Authority (FCAA) wants people to enjoy their winter getaways this year.  If you are planning a trip, make sure you follow these simple tips so your dream vacation doesn’t turn into a nightmare.

Here are five steps to protect yourself in case something goes wrong when booking a trip:
  1. Pay with a credit card (make sure you know which currency – CAD, USD, etc. is being used).  It is easier to get a refund through a credit card provider.
  2. Minimize or avoid cash/cheque deposits.  It may be more difficult or impossible to get a refund if the third party goes out of business.
  3. When booking airfare/hotel/car rental through a third party (online or in person), confirm your booking with the actual supplier to ensure the reservation was received and that the dates and details are correct.
  4. Make sure to thoroughly read the cancellation policy set out in your travel contract.
  5. Do research, read customer reviews, check with the Better Business Bureau, www.bbb.org/saskatchewan, and the Association of Canadian Travel Agencies (ACTA), www.acta.ca,  to confirm that the third party is well established and has a good reputation within the community.
Contact Consumer Protection Division

The Consumer Protection Division may be able to help consumers who have problems with a travel contract.  They can call toll free at 1-877-880-5550 or by email at consumerprotection@gov.sk.ca.

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For more information, contact:

Shannon McMillan
Financial and Consumer Affairs Authority
Regina
Phone: 306-798-4160
Email: shannon.mcmillan@gov.sk.ca

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