Released on November 18, 2016Casinos Regina and Moose Jaw have been granted reaccreditation through the Responsible Gambling Council’s (RGC) Responsible Gambling (RG) Check program, affirming SaskGaming’s ongoing commitment to offering casino entertainment in a socially responsible manner.
“I’m proud of this result and of SaskGaming’s commitment to responsible gambling,” Minister Responsible for SaskGaming Christine Tell said. “Through initiatives like the introduction of a disentitlement of winnings policy, ongoing consultation within the industry, and research and implementation of responsible gambling best practices, SaskGaming once again proves itself a leader in this field.”
In 2013, Casinos Regina and Moose Jaw became the first gaming venues in the province to obtain RG Check accreditation – one of the most rigorous responsible gambling venue accreditation processes in the world. To earn reaccreditation, RGC analysts visited Casinos Regina and Moose Jaw to conduct customer surveys, mock self-exclusion exercises, on-site interviews and physical reviews of the gaming floors and back-of-house areas. RGC analysts also examined corporate policies, procedures and documentation, and conducted online staff surveys.
“SaskGaming is committed to delivering an outstanding guest experience and that includes ensuring our patrons have the information and support they need to make responsible play decisions,” SaskGaming President and CEO Susan Flett said. “We’re very pleased that this commitment has been recognized through the RGC’s accreditation program.”
RGC is an independent, non-profit organization dedicated to problem gambling prevention. The council first launched the RG Check program in 2011 with the objective to accredit gaming venues that have achieved high standards in responsible gambling programs.
“RG Check accreditation is subject to renewal every three years, and Casinos Regina and Moose Jaw have demonstrated their continued commitment to responsible gambling with their successful reaccreditation,” RGC CEO Jon Kelly said.
RGC assesses gaming venues based on eight standards – each with multiple criteria. Casinos Regina and Moose Jaw earned their highest scores in the standards of responsible gambling policies and employee training.
For more information on RG Check, visit www.rgcheck.com.
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