Language

Google Translate Disclaimer

A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

Where an official translation is not available, Google™ Translate can be used. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Translations are made available to increase access to Government of Saskatchewan content for populations whose first language is not English.

Software-based translations do not approach the fluency of a native speaker or possess the skill of a professional translator. The translation should not be considered exact, and may include incorrect or offensive language. The Government of Saskatchewan does not warrant the accuracy, reliability or timeliness of any information translated by this system. Some files or items cannot be translated, including graphs, photos and other file formats such as portable document formats (PDFs).

Any person or entities that rely on information obtained from the system does so at his or her own risk. Government of Saskatchewan is not responsible for any damage or issues that may possibly result from using translated website content. If you have any questions about Google™ Translate, please visit: Google™ Translate FAQs.

What Do Computers, Paint And Shoes Have in Common?

Released on March 26, 2015

Many consumers know about the warranties offered by retailers for popular goods like electronics and appliances, but in most cases, goods are already protected by warranties offered under Saskatchewan law.

It is important for consumers to understand how statutory warranties work so they can decide whether purchasing extra warranty coverage is worth it.

“People already tend to be pretty knowledgeable about additional warranties sold by retailers for things like computers and appliances,” Financial and Consumer Affairs Authority Director of Consumer Protection Division Eric Greene said.  “We want to raise awareness about rights and protections already offered as statutory warranties.”

Statutory warranties are automatically offered when goods are purchased in Saskatchewan.  The three most commonly asked about warranties relate to product description, durability and sale by samples. 

The warranty relating to product description applies when a seller is describing a product through advertising.  The product must match the description at the time of sale.  For example, features, colour and attributes must be the same.  If the ad displays a computer with a 500GB hard drive, it should come with a 500GB hard drive.

Durability warranties mean goods must be durable and fit for purpose for a reasonable period of time.  For example, if you buy a fridge and it dies within a reasonable amount of time, consumers may still have protection under the legislation.

Matching warranties mean products demonstrated by a sample must match the quality and description of the larger order.  This commonly applies to things like paint swatches, shingles or flooring samples.

Consumers should keep receipts, invoices and records of maintenance to help them make the case when exercising claims for their warranty rights.

To learn more about warranty rights visit www.fcaa.gov.sk.ca/warranties2015 or contact the Consumer Protection Division at consumerprotection@gov.sk.ca or toll free: 1-877-880-5550.

-30-

For more information, contact:

Matthew Barton
Financial and Consumer Affairs Authority
Phone: 306-787-6067
Email: matthew.barton@gov.sk.ca

We need your feedback to improve saskatchewan.ca. Help us improve