Saskatchewan's health care system has a goal of achieving a fully integrated patient-first health system with no waits, waste, or defects, while continually improving quality. To achieve a transformed patient-first health system, Saskatchewan integrates continuous improvement approaches and methodology with patient safety, quality, risk management, accreditation, and patient- and family-centred care.
By engaging staff and patients in improvement work, Saskatchewan uses proven methodology, including Lean, to put the needs and values of patients and families at the forefront. Lean is the continuous pursuit of improvement through the elimination of waste as defined by the patient. Lean engages and empowers employees to generate and implement innovative solutions, and to fundamentally improve the patient experience on an ongoing basis.
Saskatchewan is the first province in Canada to use this approach across the entire health care system. More than 1,500 continuous improvement projects have been launched in Saskatchewan's health system.
For more information, visit BetterHealthCare.ca, managed by the Health Quality Council. The council accelerates improvement of health and health care across Saskatchewan by building improvement capability, and spreading innovation throughout the province through education, improvement initiatives and research.