Released on September 14, 2018
The Financial and Consumer Affairs Authority (FCAA) wants consumers to know about a national arbitration program, the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
CAMVAP helps resolve disputes between consumers and vehicle manufacturers about defects in a vehicle’s assembly or materials and warranty issues.
Do You Qualify?
- Vehicles that qualify must be from the current or four previous model years with fewer than 160,000 kilometres and weigh no more than 4,536 kilograms (10,000 pounds) Gross Vehicle Weight.
- Work with the manufacturer - CAMVAP requires vehicle owners to work with the dealer or manufacturer to attempt to resolve the issue before accessing their program.
If you have questions about the program, visit CAMVAP’s website at https://www.camvap.ca/ or contact the CAMVAP Provincial Administrator at 1-800-207-0685.
For more information about vehicle purchases and repairs, visit FCAA’s website at http://fcaa.gov.sk.ca/consumers-investors-pension-plan-members/consumers/consumers-of-goods-and-services/purchasing-and-repairing-a-vehicle/purchase-and-repair-tips or contact the Consumer Protection Division at 1-877-880-5550 or firstname.lastname@example.org.
For more information, contact:
Financial and Consumer Affairs Authority of Saskatchewan