If you are conducting business with the Government of Saskatchewan by mail, please be advised that delivery may be delayed due to rotating postal strikes. Various measures are in place to ensure service to Saskatchewan residents and businesses during postal strike action.

Google Translate Disclaimer

A number of pages on the Government of Saskatchewan`s web site have been professionally translated in French. These translations are identified by a yellow text box that resembles the link below and can be found in the right hand rail of the page. The home page for French-language content on this site can be found here:

Renseignements en Français

Where an official translation is not available, Google™ Translate can be used. Google™ Translate is a free online language translation service that can translate text and web pages into different languages. Translations are made available to increase access to Government of Saskatchewan content for populations whose first language is not English.

The results of software-based translation do not approach the fluency of a native speaker or possess the skill of a professional translator. The translation should not be considered exact, and may include incorrect or offensive language Government of Saskatchewan does not warrant the accuracy, reliability or timeliness of any information translated by this system. Some files or items cannot be translated, including graphs, photos, and other file formats such as portable document formats (PDFs).

Any person or entities that rely on information obtained from the system does so at his or her own risk. Government of Saskatchewan is not responsible for any damage or issues that may possibly result from using translated website content. If you have any questions about Google™ Translate, please visit: Google™ Translate FAQs.

What to Know When Returning a Gift

Released on April 25, 2018


If you are undecided about a gift you received or something you purchased recently, the Financial and Consumer Affairs Authority (FCAA) wants you to know about Saskatchewan’s return and exchanges rules.


Under The Consumer Protection and Business Practices Act, retailers are not required to have a return policy but are required to accept returns and exchanges when goods don’t meet the warranty protections found in the Act.

Here are some of the protections in the Act for goods:
  • Goods should work properly;
  • No defects or hidden damage; and
  • Items sold online must match the description.
If a retailer creates a return policy, and it is brought to the attention of the consumer before or at the time of purchase, retailers must honour it.

If you are having problems with returning a purchase and the retailer is not honouring your rights and protections, you can contact the Consumer Protection Division for free at 1-877-880-5550 or by email at consumerprotection@gov.sk.ca.

For more information about return policies and how to protect yourself, visit www.fcaa.gov.sk.ca/returnpolicies.

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For more information, contact:

Shannon McMillan
Financial and Consumer Affairs Authority
Regina
Phone: 306-798-4160
Email: shannon.mcmillan@gov.sk.ca

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