Released on September 1, 2017
Each summer, golfers contact the Consumer Protection Division with a common complaint: they can’t get the full value of the punch pass because they didn’t use it up before the season ended. Golfers need to know their punch pass can’t expire.
Golfing punch cards are considered to be pre-paid purchase cards, and are covered under the Gift Card legislation found in The Consumer Protection and Business Practices Act, which means they can’t expire, and they retain their value from season to season.
A golf course may change the punch pass from season to season and reissue a new one, but consumers retain the value of the remaining money spent on the pass.
Tips to remember:
- Hang on to your golf punch card at the end of season if you haven’t redeemed its full value.
- Read the fine print; ask what limitations and conditions are on the pass before you buy it.
- If the golf course goes out of business or changes ownership, it may be difficult or unlikely to get the value owed on the punch pass.
Contact Consumer Protection Division
If consumers have questions about punch passes or have a dispute with a golf course about gift card rules, they can contact us toll free at 1-877-880-5550 or by email at consumerprotection@gov.sk.ca.
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For more information, contact:
Matthew Barton
Financial and Consumers Affairs Authority
Regina
Phone: 306-787-6067
Email: matthew.barton@gov.sk.ca