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Renseignements en Français

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Notice of Entry

The landlord's access to rental properties video is also available in the following languages:
Amharic, Arabic, ASL, Azerbaijani, Burmese, Cantonese, Cree, Dene, Ewe, French, German, Gujarati, Hindi, Karen, Korean, Mandarin, Patois, Pidgin, Polish, Punjabi, Romanian, Russian, Spanish, Swahili, Tagalog, Tamil, Turkish, Ukrainian, Urdu, Vietnamese and Yoruba.

Notice of Entry – General

Unless a tenant gives permission to enter, or a tenant appears to have abandoned the unit, or an emergency exists that requires entry to protect life or property, landlords must provide at least 24 hours to seven days’ written notice to enter a rental unit.

The written notice must include the following:

  • the purpose for entering; and
  • the date and time of the entry.

Approved Notice of Entry forms are available through the Office of Residential Tenancies’ (ORT) online portal under New Notice. A landlord may only provide a maximum four-hour period between 8 a.m. and 8 p.m. to enter the unit.

Notice of Entry – Prospective Tenants

Once tenants have provided notice to end the tenancy, or the fixed term tenancy agreement is set to end within two months, landlords must provide at least two hours’ notice to enter a rental unit to show to prospective tenants, unless the tenant gives permission to enter or the landlord and tenant have agreed to other reasonable terms. A landlord may only enter between 8 a.m. and 8 p.m., and they may not enter on a Sunday or day of religious worship for the tenant.

Notice may be by phone or email. If a tenant has not provided a phone number or email address, landlords may post the notice of entry on the door of the rental unit and include the date and time of entry. The notice must be posted no later than the time of entry.

Notice of Entry – Prospective Purchaser

Unless a tenant gives permission for the landlord to enter the unit, a landlord must provide 24 hours’ notice of entry. A landlord may only enter between 8 a.m. and 8 p.m., and they may not enter on a Sunday or day of religious worship for the tenant.

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