To minimize the impact of the Canada Post service disruption for clients and caregivers who receive benefit payments by mail, the Ministry of Social Services is distributing benefit payments for basic needs, basic maintenance and special needs in person at service centres across the province.
If you receive your payment by direct deposit, you will receive it as usual in your bank account.
The ministry is prioritizing in-person distribution of benefit payments that support client and caregiver basic needs (so they can pay rent, buy food, and care for children). In-person pick up of benefit payments is also available for providers of basic needs services (such as trustees, Approved Private Service Home Operators, and landlords and housing authorities that receive direct pay for shelter).
The following monthly benefit cheques will be available to pick up in person during regular business hours at local service centres across the province, starting on the following dates:
Starting Wednesday, November 27
- Saskatchewan Income Support (SIS)
- Saskatchewan Assured Income for Disabilities (SAID)
- Saskatchewan Housing Benefit (SHB)
- Child and Family Programs payments to youth
Starting Wednesday, December 4
- Child and Family Programs payments to caregivers
While the majority of benefit payments occur at the end of each month, there are some basic needs cheques that are distributed daily. The ministry will be sharing information with clients and caregivers as they are arranging daily payments.
If you receive a benefit payment by mail not listed above, please contact your worker or ministry contact.
Planning and impacts for other mail delivery, including to vendors, is also being considered.
About Cheque Pick Up
- Pickup is available during regular business hours at your local service centre. Download this document for details on pickup locations and pick up requirements.
- If your community does not have a service centre, please see the Directory of Communities for the service centre where your cheque is available.
- Starting on Wednesday, November 27, clients, caregivers, and providers of basic needs services can call 1‑800‑667‑7155 for cheque pick up locations and confirmation that their cheques are available for pick up.
Most ministry clients receive benefit payments by direct deposit, and these payments will continue to be delivered electronically as usual. We encourage clients who still receive cheques by mail to consider switching to direct deposit.
Ongoing Updates
The ministry is assessing the situation daily to minimize the impact to clients and caregivers. Updates will be shared:
- on the Postal Strike Update page of our website;
- by phone toll free at 1-800-667-7155; and
- in person at our service centres across the province.
We also encourage clients and caregivers to reach out to your worker or ministry contact with any questions.