The Maintenance Enforcement Office (MEO) cannot guarantee that payments will be made; however, 75 per cent of recipients registered with the MEO receive their support payments each month. This is among the highest rates in Canada.
Payors can pay by:
- pre-authorized withdrawal;
- personalized cheque;
- money order;
- certified cheque;
- postdated cheque;
- bank draft;
- cash; or
- debit card at the MEO.
These payments to be delivered to the MEO, who will ensure the payment is forwarded to the recipient. Cheques, money orders or bank drafts can be made payable to the recipient unless otherwise instructed by the MEO.
Cash and debit card payments are only accepted in person at the MEO (1st Floor, 3085 Albert Street, Regina) from 8 a.m. to 5 p.m. Monday to Friday.
What kind of payments will the MEO NOT collect?
- Support that is expressed as a percentage of someone's income or a percentage of the total expense.
- For example, a payment for child care expenses which is expressed in an order or agreement as, "the payor will pay 55% of the child care expense each month" is not sufficiently clear for the MEO to monitor or enforce. This does not mean that the amount is not due and owing, but rather, that this payment will not be enforced by the MEO.
- Support that requires calculation each year, based on an exchange of tax returns or financial information between parties.
- The MEO will not get involved in calculating what the amount should be. It will continue to collect the previous amount in the order until it is advised that the new amount has been calculated.
- Amounts owing under a property settlement.
- A non-support debt.