Released on February 14, 2018
If you are planning a trip and thinking about purchasing travel insurance, the Financial and Consumer Affairs Authority (FCAA) wants you to understand the coverage before you pay for it.
“We’ve all heard the horror stories of people who went away on vacation, something happened and they thought they had medical coverage, but didn’t,” Insurance and Real Estate Director Ian McIntosh said. “We want to make sure people understand their coverage before they get on the plane.”
Here are some tips to consider when purchasing travel insurance:
Dispute a claim
Knowing the process before a situation arises can prevent unnecessary stress. If your claim was denied by your insurance provider, call them and try and resolve the issue. If you are still not satisfied with the response, contact the OmbudService for Life and Health Insurance in the case of health claims, or the General Insurance Ombudservice in the case of property claims. These organizations provide independent complaint resolution and information services for the insurance industry. Time restrictions might apply, so make sure to ask the OmbudService about limitation periods.
For more information about travel insurance, visit http://www.fcaa.gov.sk.ca/travelinsurance.
For more information, contact:
Financial and Consumer Affairs Authority
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