The following recommendations should remain in place through all five phases:
- Protective measures for vulnerable populations.
- Individuals should continue working from home if they can do so effectively.
- Physical distancing must be maintained, wherever possible.
- People must stay at home when they are sick.
- Vulnerable individuals, such as seniors and those with underlying health conditions, should continue to exercise caution and minimize high-risk exposures, such as public outings.
- Personal hygiene will continue to be a key prevention measure.
- Enhanced cleaning and disinfection should take place in workplaces, public spaces and recreational facilities.
- Current public and private gathering restrictions must be followed.
- Although the public health order regarding the size of gatherings does not apply to businesses and workplaces, they are expected to follow the recommended public health measures, including:
- physical distancing for staff and clients;
- regular cleaning and disinfection;
- frequent handwashing and sanitizing;
- use of PPE where available and appropriate; and
- keeping staff who demonstrate or report COVID-19 symptoms out of the workplace.
- Special care and personal care homes must ensure that each staff member works in only one facility.
Re-Opening Retail (May 19, 2020)
- Retail businesses that were previously not allowed can begin providing services to the public – subject to the Clothing and Retail Guidelines – including:
- clothing stores
- shoe stores
- flower shops
- sporting good/adventure stores
- vaping supply shops (vaping and consumption of vaping products not permitted in stores)
- boats, ATV and snowmobile dealers
- gift, book and stationery stores
- jewelry and accessory stores
- toy stores
- music, electronic and entertainment stores
- pawn shops
- thrift stores
- travel agencies
- u-pick produce
Shopping Malls (May 19, 2020)
- Shopping malls and their retail tenants may resume business subject to the Clothing and Retail Guidelines.
- Shopping mall operators must implement measures to ensure appropriate physical distancing in the common spaces of the mall, and queues must be managed with a minimum of two metres between people.
- Washrooms may be open to staff and the public, but increased cleaning and disinfection must take place.
- Food court facilities are restricted to pick-up and delivery service only. All seating areas must be closed.
- In order to maintain physical distancing, elevators should contain no more than four people spaced two metres apart (or as far apart as possible, in each corner). Household groups are not required to distance and may use the elevator in groups larger than four if no other individuals are on the elevator at the same time.
- Escalators must be managed to maintain two metres between users.
Re-Opening Select Personal Service Facilities (May 19, 2020)
- Some personal service businesses can begin providing services to the public – subject to the Personal Service Facilities Guidelines – including:
- hairstylist/barber (may wash, cut, style and chemically alter hair)
- registered massage therapist
- Re-opening these businesses will allow many small business owners to bring their businesses back online in a safe and efficient manner.
- All businesses and customers are expected to practise physical distancing. Where it is not possible to provide personal services through physical distancing, service providers will be required to take precautionary measures, such as client screening, wearing eye protection and face masks.
- Retail and personal services workplaces will need to follow guidance that essential businesses are currently following with respect to handwashing, intensive cleaning (particularly high-touch areas) and structuring stores to enable physical distancing. In order to meet these requirements, operators may need to limit the number of customers in the store.
- Garage sales are not permitted at this time and will be re-assessed in later phases.
Public Markets and Farmers Markets (May 19, 2020)
- Public markets and farmers markets may begin operations with the necessary precautionary measures in place, including increased cleaning and disinfecting, restricting the number of people in the market areas and practising physical distancing.
- Guidelines for public and farmers markets are available.
*Other than in an allowable business, the size of public and private gatherings will remain at a maximum of 10 people.
See more in Phase Three