Learn more about COVID-19 in Saskatchewan:

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Renseignements en Français

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Hotels and Motels Guidelines (including Guests Self-Isolating)

For general workplace guidelines, please refer to COVID-19 Workplace Information. All businesses operating in Saskatchewan must be in compliance with these guidelines. The information below provides specific guidelines for hotel/motel and short-term rental operators.

  • It is recommended that hotel/motel guests book in advance.
  • Where physical distancing cannot be maintained, consider the use of physical barriers.
  • Where possible, schedule agents so that consistent groups (cohorts) work together exclusively to prevent the risk of broader transmission through the workplace.
  • Consider using every other workstation to ensure two metres of physical distance between front desk agents.
  • Where physical distancing cannot be maintained, consider the use of physical barriers.
  • Reconfigure public seating areas to promote physical distancing.

Operations

  • Increase cleaning and disinfection of commonly touched areas. Common touch areas include counters, light switches, telephones (including personal cell phones), remote controls, door knobs, sink taps, toilet handles, hand rails, buttons and hand sanitizer bottles/dispensers.
  • Bedding, towels and fabric items must be washed at the hottest settings possible.
  • For shared laundry services, staff must only allow one guest at a time. The laundry room must be cleaned and disinfected after every use.
  • The disinfectant used in the facility must be adequate for the elimination of viruses and approved by Health Canada (DIN).
  • Washrooms must be cleaned and disinfected, always well stocked with liquid soap and paper towels, and warm running water must be available.
  • Garbage bins must be emptied frequently.
  • Wear disposable gloves when cleaning blood or body fluids (e.g. runny nose, vomit, stool, urine). Wash hands before wearing and after removing gloves.

Guests Self-Isolating in Rooms

  • Wear disposable gloves when cleaning blood or body fluids (e.g. runny nose, vomit, stool, urine). Wash hands before wearing and after removing gloves.
  • Regular housekeeping services should not be provided to rooms where individuals are isolating. Advise staff to leave linens, toiletries, cleaning supplies (including garbage bags) and food/meals outside the door. Staff should not enter these rooms.
  • Staff should wear disposable gloves and wash their hands with soap and water or hand sanitizer approved by Health Canada (DIN or NPN number) after handling soiled items from rooms (e.g. linens, tableware and garbage bags).
  • Clothing and fabric items should be washed and dried in mechanical laundry machines at the hottest settings possible.
  • Steam cleaning can be used for areas that may be contaminated, but cannot be laundered (e.g. armchairs).
  • In a commercial dishwasher, properly wash and disinfect any reusable glassware or dishes in rooms between guests. Or, consider providing disposable dishes and utensils in rooms.
  • If possible, isolate guests in rooms with an independent HVAC unit.
  • Guests who are in isolation must not enter common areas of the hotel.
  • After guests are done isolating in a room, staff, wearing appropriate personal protection equipment, must thoroughly clean and disinfect all surfaces that may be contaminated, including laundering all clothing and fabric items. Cleaning and Disinfection information is available at saskatchewan.ca/COVID19.
  • Hotel management should share the latest travel advisories and isolation recommendations with staff and guests – travel.gc.ca/travelling/health-safety/travel-health-notices.

For additional information, please call the Business Response Team at 1-844-800-8688 or email supportforbusiness@gov.sk.ca.

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