Due to Saskatchewan's success in efforts to flatten the curve, and the continued work around the resumption of many of our SHA programs and services, the Mental Health Support Line (MHSL) is changing its hours of operation beginning June 22nd, 2020. Please note the following Hours of Operation information:
- Monday to Friday (not including stats)
- Toll-Free Support Line- 1-833-233-3314
1. What is the Mental Health Support Line for health care workers?
- Established as part of the COVID-19 response, this is a 1-833 number that staff can contact if they feel they need some brief and practical mental health supports during this pandemic.
2. Why is this being offered right now?
- To recognize the additional pressures and demands being placed on Saskatchewan's health care workers.
- To offer health care staff the ability to quickly and simply connect with a trained mental health professional.
3. How is it different from all the other support lines and/or my current EFAP options?
- This is one option of many which staff can use to meet their needs during this pandemic.
- Traditional EFAP programs remain in place and may be used in tandem with this and other supports we have put in place to support employee wellness.
- No appointment time is necessary; health care workers can call as needed.
- We recognize that this pandemic is impacting different parts of Canada and Saskatchewan in different ways; therefore, having a local response team to support our health care workers can be of great benefit.
4. How can it be accessed?
Monday to Friday, between the hours of 8:00 a.m. and 4:30 p.m., the center can be reached at 1-833-233-3314.
- Calls outside regular hours will go to our voice mail service, and daytime clinicians will follow-up next working day.
5. What can a person calling expect?
- Once connected, you will be put in contact with a trained mental health therapist.
- To identify your needs, provide support and receive basic information about stress and healthy coping.
- This can be as simple as a check-in prior to a shift or calling during a break to have a guided relaxation exercise.
- To connect you with additional mental health supports as needed.