Learn more about COVID-19 in Saskatchewan. Daily case numbers and information for businesses and workers.

Effective Friday, November 27th:

  • New guidance for performance and gaming venues, indoor public events, licensed establishments
  • Restrictions on team/group sports
  • Mandatory masking expansion

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A number of pages on the Government of Saskatchewan's website have been professionally translated in French. These translations are identified by a yellow box in the right or left rail that resembles the link below. The home page for French-language content on this site can be found at:

Renseignements en Français

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Effective Teams

In our pursuit of "Healthy People, Healthy Saskatchewan," we recognize that investing in the development of effective teams is key to providing high quality, safe, patient and family centred care. We care about teams in the SHA because we are better together. We can do more in collaboration with others than we could ever expect to accomplish on our own.

We recognize that the opportunity to do meaningful work and be a member of an effective team is a key driver to a world-class experience for healthcare workers. It makes for a better experience for individual team members, team leaders, and for the patients, families and community members we serve.

Teams in the SHA will come together with clarity of shared purpose and will be anchored by 5 key behaviours of effective teams: Trust, Conflict, Commitment, Accountability, Results.


1. Why Teams?

Author and speaker Patrick Lencioni shares that teamwork is both simple and hard. Simple because the idea of teamwork is available to all of us – it's not some obscure concept that requires a significant amount of money, education or know-how to bring to life.

It's hard though, because what it requires of leaders – time, energy, commitment, courage, perseverance, etc. – is often devoted to other priorities, and investing in building our teams, much like investing in our own self-care and development, falls by the wayside. Investing in teams and doing the hard work of team development is well worth the effort. Some of the advantages of building effective teams are:

  • Increased trust amongst team members through improved relationships and a greater sense of connection and belonging.
  • Healthy debate and discussion that allows teams to make better decisions.
  • Increased commitment to shared goals and purpose.
  • Willingness of team members to hold each other accountable.
  • Ability to achieve the most important results and have fun doing so.

To hear more from Lencioni, watch this short YouTube video on Teamwork.


2. Are You Ready?

As an organization, we are committed to developing effective teams across the province. Teamwork is a key contributor to realizing our vision – Healthy People, Healthy Saskatchewan – and living out our mission – We work together to improve the health and well-being. Every day. For everyone.

Heavy Lifting: The advantages of being a highly effective team are enormous. However, it can only be achieved if the team is willing to invest time and emotional energy in the process.

No Mastery: Team development is not about mastery – you don't magically become an effective team after one information session. It comes from a commitment to ongoing growth and continuous improvement.

Leadership Matters: Individuals don't become a team without active participation, support and modelling from team leaders. Leader presence and involvement is critical for a team to grow and advance. Within the LEADS leadership framework, adopted by the SHA, team development is a key capability within the Engage Others domain. Leaders are called to facilitate an environment of collaboration and cooperation to achieve results.


3. The Team Development Model Overview

Based on Patrick Lencioni's work,'The Five Dysfunctions of a Cohesive Team':

Pyramid Graphic on "The Five Dysfunctions of a Cohesive Team".

Trust: When team members are genuinely transparent and honest with one another, about their performance and their behaviours, they are able to build vulnerability-based trust – the capacity to say 'I'm sorry,' 'I need help,' 'I got it wrong,' etc.

Conflict: When there is trust, team members are able to engage in unfiltered constructive debate of ideas.

Commitment: When team members are able to offer opinions and debate ideas, they are able to obtain clarity and buy-in and are more likely to commit to decisions.

Accountability: When everyone is committed to a clear plan of action and they trust one another, they will be more willing to hold each other accountable and achieve peer accountability.

Collective Results: The ultimate goal. A group of individuals becomes a team when there is shared responsibility for, and shared commitment to the success of the team. Effective teams share the credit when goals are achieved and the responsibility when they are not.

Watch the video overview from Patrick Lencioni on the "Five Behaviours of a Cohesive Team."


4. Team Charter

Clarity of purpose and expectations, along with action plans to achieve key results, are all necessary to help teams function effectively. A Team Charter will help a team articulate all of those things, and then some. The entire team contributes to the development of a Team Charter. It briefly and clearly describes essential elements that help the team to function at its best.

It is important that leaders prioritize time to develop a charter with their team- whether you are newly forming or have been operating for a period already. Engaging members in the development of a charter promotes a culture of trust and respect, and helps the team move toward becoming highly effective.

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