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Renseignements en Français

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Resilient Workplace

Resilience is the ability to rebound after adversity. Resilient individuals are flexible, adaptable, and have the ability to overcome stressful situations and life challenges. A resilient healthcare worker holds up well under pressure, adapts quickly to change, and takes decisive action.

1. What Is a Resilient Workplace?

It is common for individuals to feel stressed and anxious during this time. Individuals may be affected directly or indirectly by the COVID-19 pandemic. This web page supports the mental health and psycho-social needs of health care workers to provide information, resources and quick tips to support the development of positive thoughts and habits. These thoughts and habits, practiced daily, will help you navigate and model effective behaviours.

A resilient workplace culture has the ability to:

  • Be Persistent – persevere through a crisis, and thrive in a world of uncertainty;
  • Be Adaptable – evolve and shape itself to effectively respond to challenges, present and future;
  • Be Forward-Thinking – to prevent other potential crises from emerging; and
  • Be Positive – see opportunity in the midst of challenge.

2. The SHA Way – Learn, Grow, Lead Resources (Webinars & Workshops, Leadership Development, Coaching Support, Effective Teams)

There are two principles at the heart of the SHA Way:

  1. Our people are our greatest strength.
  2. Everyone in this organization has the opportunity and responsibility to be a leader, wherever you stand.

As we live out these principles in pursuit of our vision – Healthy People, Healthy Saskatchewan- we will be successful in the delivery of safe, high-quality care when we learn, grow and lead together.

Learn - As a learning organization, we commit ourselves to a growth mindset and to the behaviours of a learner: Willingness, Humility, Curiosity, Self-Discipline and Perseverance.

Grow - As an organization that is continuously improving, we commit to being adaptable, innovative and resilient. We strive daily to improve ourselves and our organization, in service of our patients, families and communities.

Lead - As an organization that values collective leadership, we believe that everyone is a leader, wherever you stand. As we lead ourselves and engage others in partnership, we will achieve results that transform our healthcare system. Every day. For everyone.

The SHA Way – Learn, Grow, Lead section of this website houses a library of valuable resources to support Healthcare Workers across the province to effectively lead self and engage others, in order to achieve the needed results during this pandemic time.

To access the various information and resources available to Healthcare Workers, bookmark and regularly visit the following pages:


3. Mental Health and Well-being Resources

Speaking up about mental health and well-being needs is important and never a sign of weakness.

As part of the SHA COVID-19 response, ensuring that mental health and well-being needs of healthcare workers and OOS Leaders are identified and supported is critical.

Caring for each other by acknowledging and effectively managing stress, both acute and cumulative, is key to building individual and collective resilience over time.

To access the various information and resources available to Healthcare Workers, bookmark and regularly visit the following pages:


4. Critical Incident Stress Management (CISM) Support

As a result of a collaborative partnership between Organizational Development and Employee Wellness and Mental Health and Addiction Services, a provincially coordinated approach to accessing critical incident stress management support has been created.  During the time of the pandemic, the aim is to strengthen system capacity to equitably and appropriately respond, in a timely manner, to the need for mental health and psychosocial supports across the SHA.

Read more information on Critical Incident Stress Management (CISM).


5. Physician Psychosocial Support

Planning for psychosocial support to physicians, and all health care workers, is an essential component of a pandemic response. Psychosocial supports for Saskatchewan Health Authority (SHA) physicians have been developed in collaboration with SHA Physician Leaders, SHA HR Organizational Development and Employee Wellness, and SMA Physician Health Program. It is based on the work of Annex T Psychosocial Considerations and the SHA Values of safety, accountability, respect, collaboration and compassion.

Peer Support Service for Physicians: A provincial team of physicians have come together to provide Peer Support to physicians who may have experienced a traumatic event, cumulative stress from a series of unresolved stressful events, or workplace stress related to COVID-19. These physicians from around the province are trained in CISM support and have completed the international Critical Incident Stress Foundation Group Crisis Interventions and Assisting Individuals in Crisis courses.

To receive peer support or learn more about this service, contact:

If you require urgent support, please contact the Physician Support Program:

Brenda Senger at 306-657-4553

Jessica Richardson at 306-359-2750

All information and resources related to Physician Psychosocial Support can be found on Information for Physicians.


6. External Resources

To access Employee Family Assistance Plan (EFAP) information:

  1. Via 3sHealth
    Learn more about the benefits and plans available to health care providers in Saskatchewan.
  2. Via Morneau Shepell
    a. Search under "Saskatchewan Healthcare Employees"
    b. Ensure you are using Google Chrome as your internet browser
    c. You may also contact Morneau Shepell's Confidential Care Access Centre toll-free at 1-844-336-3136. This is a 24/7 service.

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