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Sask911: A Teacher's Guide

The activities in this guide enable students from Kindergarten to Grade 3 to know when and how to call 9-1-1, even when there is no adult with them. The purpose is to make certain that, from an early age, children become familiar with what to do in an emergency situation, and by the end of Grade 3, have developed the knowledge, skills and attitudes they need to use the 9-1-1 emergency service with confidence.

Grade Level Progression

It is important that the knowledge, skills and attitudes necessary to handle an emergency situation be introduced as early as Kindergarten, then practiced and reviewed systematically so that students know what to do should such a situation arise. Students should:

  • be able to identify an emergency situation
  • know their name, address or land description and phone number, and be able to communicate this information clearly
  • be able to call for help.

The knowledge and skills listed above are introduced in Kindergarten, then reviewed and reinforced as necessary at each subsequent grade level, in an age-appropriate and non-repetitive manner. Beginning in Grade 1, introductory activities will enable teachers to:

  • elicit students’ prior knowledge
  • review essential information presented in earlier grade levels if necessary
  • connect prior knowledge to new information.

How Do the Lessons Help Meet the Learning Objectives Within the Curricula?

The lessons are meant to be embedded within broader units of study. Specific curriculum ties are provided at the beginning of each section in order to assist teachers in planning for integration of the lessons within a meaningful context in various subject areas: Health Education, Social Studies, Mathematics or English Language Arts.

Teacher Background Information

It is important to address students’ questions as they arise in the course of activities and discussions. This background information, which is adapted from the Sask911 website, is meant to assist teachers in this task. Of particular interest on the Sask911 site are the FAQ’s and the section entitled “How 9-1-1 Works”.

What happens if you need to call 9-1-1 from somebody else’s house and you do not know their phone number and address?

When your call is answered, the call-taker will automatically see a display of your phone number and address or land location. It is just helpful if you can confirm this information, as well as provide a description of the house.

Calling 9-1-1 on a Cellular Phone

When calling from a cell phone the call-taker will not see a display of your phone number and location, you will have to provide this information. To call 9-1-1 from a cellular phone, you have to be within a cellular coverage area. In a non-coverage area, you can call “0” for a SaskTel operator who will transfer you to a 9-1-1 call-taker.

Calling 9-1-1 from a Pay Phone

Calls for 9-1-1 from a pay are free of charge.

Common Questions when speaking to 9-1-1 Operator
  • What is the nature of your emergency (do you need police, fire or ambulance)?
  • What is the address or land description you are calling from (or where is the emergency)?
  • What is the telephone number you are calling from?
  • What is your name?
  • Can you describe the house or the location of the emergency?
  • Do you know the name of access roads?
  • Can you think of other landmarks close to the location of the emergency?

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