Saskatchewan Account Help

When you create a Saskatchewan Account, you'll receive an email to activate your account. Check your inbox for a verification email and click the link to activate your account. If you don't see the email, check your junk or spam folders. Once your account is active, you can log in and start using participating government services.

If you've forgotten your password, you can create a new password for your account on the Saskatchewan Account Sign In. On the page, click "Forgot password?" and follow the instructions.

Check if you can log in to the service with a Saskatchewan Account in the section One username and password for participating government services.

If the service does not use Saskatchewan Account, contact that service directly for help.

Make sure you sign out of your Saskatchewan Account when you have finished using it, especially if you are using a public computer, such as in a library.

There are two types of Saskatchewan Accounts: Individual and Business.

Privacy laws protect personal information (for individuals) differently than business information. For example, business contact information is legally considered public information, while personal contact information is not.

An Individual Saskatchewan Account allows a person to access services in a personal capacity. Some government services may need you to verify your identity before you can use it. In these cases, you'll need to provide your SGI-issued driver's licence or non-driver photo ID to prove your identity.

A Business Saskatchewan Account allows an authorized person to connect a business or organization to an individual account. This person is assigned as the Administrator for the organization's Saskatchewan Account by default, and manages the services and users who can act on behalf of it.

The Business Saskatchewan Account is best for the following legal entities:

• Sole proprietorships
• Partnerships, including limited partnership (LP) and limited liability partnership (LLP)
• Corporations, including those that end in Ltd, Inc, Limited, Corporation, or Corp.
• Trusts, including Family Trusts, Pension Plans, RRSPs, RRIFs, Account Trusts, Employer Sponsored Plans
• Extra-Provincially Registered Companies
• Saskatchewan Municipalities

Your individual account information is stored separately from your business account information.

You'll need an Individual Saskatchewan Account before you can accept a business or organization's invitation to act on their behalf.

• If you don't have a Saskatchewan Account, you'll need to create an Individual Saskatchewan Account before you can accept the invitation.
• If you already have a Saskatchewan Account, you'll need to login to your existing Saskatchewan Account to accept the invitation.

Invitations expire 30 days after they are issued.

No. A single business or organization may only be registered once by an individual who is authorized to act on behalf of it.

However, a Business Saskatchewan Account allows you to invite people who may access online services on the business or organization's behalf.

An authorized individual for the purposes of setting up a Business Saskatchewan Account is defined as either:

• A sole proprietor under your own name, or
• An owner or director of a business or organization on file with Information Services Corporation (ISC) or the Canada Revenue Agency, or
• A person listed in a Saskatchewan municipality’s personnel listing as filed in the Government of Saskatchewan Municipal Directory.

You must be an authorized individual to act on behalf of your organization and willing to be its Administrator to set up a Business Saskatchewan Account. The person who connects a business to a Saskatchewan Account is assigned an Administrator by default. 

The following table outlines the authorized individuals who can act on behalf of organizations for the purposes of connecting a business to a Saskatchewan Account.

If you're a sole proprietor, you'll need a Business Saskatchewan Account.

A sole proprietorship is an unincorporated business that is owned by one individual. The owner of a sole proprietorship has sole responsibility for making decisions, receives all the profits, claims all losses, and does not have separate legal status from the business. Even if you haven't registered as a business with Information Services Corporation (ISC), another province's equivalent, or the Canada Revenue Agency, you're still operating a business.

No. You can connect a business or organization you are authorized to act on behalf of to your existing Individual Saskatchewan Account. All Business Saskatchewan Accounts must be linked to an individual account so that a person can administrate on behalf of the business.

Once you've successfully connected the business or organization, you can switch to your business profile to use participating Government of Saskatchewan business services. Your individual account information is stored separately from your business account information.

Go to My Account > Profile to connect a business or organization to your Individual Saskatchewan Account.

All Business Saskatchewan Accounts must be linked to an individual account so that a person can administrate on behalf of the business.

Your individual account information is stored separately from your business account information.

How you prove the identity of your business or organization depends on the type of business you want to connect to your Saskatchewan Account.

You can connect the following business and organization types to your Saskatchewan Account:

• A Saskatchewan business or organization with a Business Number
• A Saskatchewan sole proprietor without a Business Number
• A Saskatchewan municipality
• An extra-provincially registered company

When you connect a business or organization to your Saskatchewan Account, you'll be asked for certain information depending on your particular scenario. The Saskatchewan Account system will attempt to verify the information automatically with an authoritative source, such as Information Services Corporation or Canada Revenue Agency.

If successful, you will be able to use government business services for your organization right away. If the system is not successful, additional methods such as entering an access code mailed to the verified address or speaking with a Saskatchewan Account Support Analyst may be used. This will add additional processing time to connecting your business before you can be verified to use government business services for your organization.

Typical Saskatchewan businesses or organizations with a business number include:

• Sole proprietorship, a business with only one owner
• Partnerships, including limited partnership (LP) and limited liability partnership (LLP)
• Corporations, including those that end in Corporation, Corp., Incorporated, Inc., Limited, Ltd. and the following corporations: Non-profit Corporation, Co-operatives, Credit Unions, Banks (domestic/foreign), Extra-Provincial Insurers, Extra-Provincial and New West Partnership Corporations, Treasury Crowns, CIC Crown Corporations, Federal Crowns
• Trusts, including Family Trusts, Pension Plans, RRSPs, RRIFs, Account Trusts, Employer Sponsored Plans
• Legislated entities as follows: Condominium Corporation, School Divisions, and Saskatchewan Indian Bands

A Business Number is a 9-digit account number issued by the Canada Revenue Agency (CRA) and used to identify your business to federal, provincial, and municipal governments.

During the Business Saskatchewan Account connection process, you will need to share the following information so we can compare it with the information on file at CRA:

• Your legal name (as verified by SGI)
• Your business number, as issued by CRA
• Your business type

If your business identity can be verified online with CRA, your Business Saskatchewan Account will be ready for immediate use.

Please note your legal name as verified by SGI must be the same as the legal name used in your company's registration. If they are not the same, we'll be unable to verify your details with the CRA.

If your information does not match that on file at CRA, you will need to contact your organization's owner/director to connect it to a Saskatchewan Account. Alternatively, you can update your details with SGI and/or CRA before you connect your organization to a Saskatchewan Account.

A business with only one owner and operating as a sole proprietor without a business number.

During the Business Saskatchewan Account connection process, you will need to share the following information from your SGI-issued driver's licence or non-driver photo ID so we can verify your identity with the information on file at Saskatchewan Government Insurance (SGI):

• Your Given Names as it appears on your SGI-issued driver's licence or non-driver photo ID
• Your Customer Number
• Your Validation Number

If your identity can be verified online with SGI, your Business Saskatchewan Account will be ready for immediate use.

If your information does not match that on file at SGI, you will need to update your details with SGI before you connect your organization to a Saskatchewan Account.

For a list of municipalities in Saskatchewan, see the Government of Saskatchewan Municipal Directory.

During the Business Saskatchewan Account connection process, you will need to share the following information so we can compare it with the information on file in the Municipal Directory:

• Your legal name (as verified by SGI)
• Your municipality name
• Your municipality type

If your municipal identity can be verified online with the Municipal Directory, we'll mail an access code and instruction to the registered address held on file within 10 business days. You will connect your municipality to a Business Saskatchewan Account once you enter your access code.

Please note your legal name as verified by SGI must be the same as the name listed in the Municipal Directory. If they are not the same, we'll be unable to verify your details and issue an access code.

If your information does not match that on file with the Municipal Directory, you will need to contact your RM Administrator to connect the municipality to a Saskatchewan Account. Alternatively, you can update the municipality details on file with the Municipal Directory before you connect your organization to a Saskatchewan Account.

An extra-provincial business (business operating outside of Saskatchewan) conducting business in Saskatchewan.

During the Business Saskatchewan Account connection process, you will need to share the following information so we can compare it with the information on file in the Municipal Directory:

• Your full name
• Your business number, as issued by the Canada Revenue Agency (CRA)
• Your business type

If your business identity can be verified online with CRA, we'll mail an access code and instruction to the registered address held on file within 10 business days. You will connect your organization to a Business Saskatchewan Account once you enter your access code.

Please note the full name you provide must be the same as the legal name used in your company's registration. If they are not the same, we'll be unable to verify your details with the CRA and send you an access code.

If your information does not match that on file at CRA, you will need to contact your organization's owner/director to connect it to a Saskatchewan Account. Alternatively, you can update your details with CRA before you connect your organization to a Saskatchewan Account.

There are three roles in the Business Saskatchewan Account system:

• Administrator
• Delegate
• Member

These roles determine a user's access rights to your organization's linked services, user management, and business locations.

Administrator

Administrators serves as the primary contact for the account. The person who connects a business to a Saskatchewan Account is assigned an Administrator by default. Additional people can be assigned the role. Administrators can:

• Add, edit, remove and use linked services
• Add, edit and remove all users
• Add, edit and remove business locations
• View notifications and change notification preferences
• View the activity log

Delegate

Delegates can do the following on behalf of an organization's Saskatchewan Account:

• Add, edit, remove and use linked services
• Add, edit and remove Delegates and Members
• Add, edit and remove business locations
• View notifications and change notification preferences
• View the activity log

Administrators and Delegates can assign this role to one or more individuals.

Member

Members can:

• Use linked services
• View notifications and change notification preferences
• View the activity log

Administrators and Delegates can assign this role to one or more individuals.

We suggest that you remove the individual from your Business Saskatchewan Account, but this is at your discretion. You can do this in the User Management area of the selected business profile.

Removing the user means they can no longer act on behalf of your organization and your linked government business services.

You can invite them back at any time. If you re-invite the user, they will start fresh with no transaction history for your organization and linked government business services.

It is recommended that the initial Administrator – the one that requested the Business Saskatchewan Account – assign at least one other person as an alternate Administrator. So long as there is at least one Administrator.

If there is no Administrator available, contact us.

Log into your Saskatchewan Account and go to Notification Settings to choose the default setting for how we tell you that you have a new message for your linked government services.

We will always email you administrative notifications about your Saskatchewan.ca Account to your primary email address. For example, confirming the email address associated with your account or notifying you of a password change.

If you want to receive SMS alerts, you will need to add a verified mobile number.

If you want to receive SMS alerts, you will need to add a mobile number to your account and verify it with a code we send you. You can add a mobile number in Account Settings. Standard message and data rates may apply for any messages sent or received.

If you unlink a service from your Saskatchewan Account, you will not be able to:

• access the service using your Saskatchewan Account
• access any messages and notifications for the service

Ensure you have read, printed or saved any messages in your Notifications before unlinking.