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Saskatchewan's 911 Operators and Dispatchers Connect Residents in Crisis with Emergency Services

Released on April 10, 2017

Public Safety Telecommunicators Week April 9 to 16

No matter the crisis, the province’s 911 operators and emergency service dispatchers are ready to help.

“Each day, 911 operators and emergency service dispatchers seamlessly connect those in dire circumstances with police, fire and emergency medical services,” Government Relations Minister Donna Harpauer said.  “They provide this vital support with a remarkable combination of efficiency and compassion.”

In November 2016, the Government of Saskatchewan launched Text With 911 service for those who are deaf, hard of hearing or speech impaired as well as their loved ones.  Contact your wireless service provider to register.  Text With 911 service is offered in both official languages.

Operators can provide service in more than 240 languages when you call 911.  To communicate in a language other than English or French, state the language you need and remain on the line while your call is transferred to an interpreter.

We can all do our part to ensure 911 operators and emergency service dispatchers are available to serve those in need.

Please help prevent accidental or prank 911 calls by:

  • Remembering to lock your keypad when you carry your cell phone in your pocket, purse or backpack;
  • Manually dialing 911 instead of preprogramming the number in your phone;
  • Teaching your children the importance of 911 and when it should and should not be used; and
  • Staying on the line if you accidentally dial 911 so an operator can quickly confirm that it is not a real emergency.
Last year, Saskatchewan 911 operators took 332,297 calls from across the province.

For more information visit www.saskatchewan.ca.

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For more information, contact:

Dauna Ditson
Government Relations
Regina
Phone: 306-787-2155
Email: dauna.ditson@gov.sk.ca

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