A significant part of determining the sustainability of municipalities is associated with the capacity of the municipal administration, its ability to provide council with accurate and reliable information and its ability to carry out responsibilities as required by statute. Another component of the assessment pertains to actual compliance with legislated requirements.
Mandatory and Optional Municipal Services/Functions in Legislation
Provides a summary of the main function categories and specific services that municipalities are required or enabled to provide under provincial legislation.
The Municipal Awards’ Best Practices
You can find information about municipal services best practices.
Public Utilities and Service Fees - Frequently Asked Questions
Information about the level of fees for a public utility service and the regulations regarding utility deposits.
Roads and Streets
Information related to road and street construction, closure, lease and maintenance.
Citizen Satisfaction Surveys
Examples of a citizen satisfaction surveys and results.