Improving primary health care is one of the Saskatchewan health system's priorities. To support this goal, the Saskatchewan Health Quality Council has developed a series of surveys to assess patient experience. These surveys can be used in primary health care clinics, doctors’ offices, public health sites or chronic disease management programs.
Our health care system can learn a lot from patients. One way to find out what’s working well and where we can do better is to simply ask them.
Patient experience surveys help to:
- prioritize improvement opportunities; and
- identify initiatives that improve patient care.
The Health Quality Council also developed a helpful toolkit (PDF) to guide health providers as they plan for and begin surveying, and as they use the results to inform ongoing improvement efforts.
For more information, see the Health Quality Council's patient surveying resources.