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Saskatchewan.ca Account Help

What is a Saskatchewan.ca Account?

A Saskatchewan.ca Account provides simple and secure access to Government of Saskatchewan online services with a single account.

One username and password for participating government services

With one username and password to remember, you can access participating government online services anywhere, anytime.

You can link the following government services to your Saskatchewan.ca Account:

Get important notices the way you want them

Choose how you receive a new message for participating government online services linked to your Saskatchewan.ca Account: by email, by SMS, or both.

Connect a business

You can connect a business or organization to your Saskatchewan.ca Account to use government online business services. You can then manage the services linked to your business and also invite people to act on behalf of it.

See Business Types and Verification below to learn more about which business or organization you can connect.

Common Saskatchewan.ca Account Questions

Here are the most common questions we receive about Saskatchewan.ca Account. If you have a question that is not answered here, please contact us.

Signing in to Saskatchewan.ca Account
I created a Saskatchewan.ca Account, but I can't log in. What do I do?
When you create a Saskatchewan.ca Account, you'll receive an email to activate your account. Check your inbox for a verification email and click the link to activate your account. If you don't see the email, check your junk or spam folders. Once your account is active, you can log in and start using participating government services.

What do I do if I forgot my password?
If you've forgotten your password, you can create a new password for your account on the Saskatchewan.ca Account Sign In. On the page, click "Forgot password?" and follow the instructions.
I'm using my Saskatchewan.ca Account details to use a government service but it's not working. What do I do?

Check if you can log in to the service with a Saskatchewan.ca Account in the section, One username and password for participating government services.

If the service does not use Saskatchewan.ca Account, contact that service directly for help.

Signing out of your Saskatchewan.ca Account
Make sure you sign out of your Saskatchewan.ca Account when you have finished using it, especially if you are using a public computer, such as in a library.
Types of Saskatchewan.ca Accounts
Why are there different types of Saskatchewan.ca Accounts?
There are two types of Saskatchewan.ca Accounts: Individual and Business.

Privacy laws protect personal information (for individuals) differently than business information. For example, business contact information is legally considered public information, while personal contact information is not. 

An Individual Saskatchewan.ca Account allows a person to access services in a personal capacity. Some government services may need you to verify your identity before you can use it. In these cases, you’ll need to provide your SGI-issued driver’s licence or non-driver photo ID to prove your identity.


A Business Saskatchewan.ca Account allows an authorized person to connect a business or organization to an individual account. This person is assigned as the Administrator for the organization’s Saskatchewan.ca Account by default, and manages the services and users who can act on behalf of it.

The Business Saskatchewan.ca Account is best for the following legal entities:
  • Sole proprietorships
  • Partnerships, including limited partnership (LP) and limited liability partnership (LLP)
  • Corporations, including those that end in Ltd, Inc, Limited, Corporation, or Corp.
  • Trusts, including Family Trusts, Pension Plans, RRSPs, RRIFs, Account Trusts, Employer Sponsored Plans
  • Extra-Provincially Registered Companies
  • Saskatchewan Municipalities
Your individual account information is stored separately from your business account information.
I received an email invitation to act on behalf of an organization for Government of Saskatchewan business services. What type of Saskatchewan.ca Account do I need?

You’ll need an Individual Saskatchewan.ca Account before you can accept a business or organization’s invitation to act on their behalf.

  • If you don’t have a Saskatchewan.ca Account, you’ll need to create an Individual Saskatchewan.ca Account before you can accept the invitation.
  • If you already have a Saskatchewan.ca Account, you’ll need to login to your existing Saskatchewan.ca Account to accept the invitation.

Invitations expire 30 days after they are issued.

Connecting a Business or Organization
My business or organization has many people. Do we all register a Business Saskatchewan.ca Account?

No. A single business or organization may only be registered once by an individual who is authorized to act on behalf of it.

However, a Business Saskatchewan.ca Account allows you to invite people who may access online services on the business or organization’s behalf.

Who is authorized to connect a business or organization to a Saskatchewan.ca Account?

An authorized individual for the purposes of setting up a Business Saskatchewan.ca Account is defined as either:

You must be an authorized individual to act on behalf of your organization and willing to be its Administrator to set up a Business Saskatchewan.ca Account. The person who connects a business to a Saskatchewan.ca Account is assigned an Administrator by default. 

The following table outlines the authorized individuals who can act on behalf of organizations for the purposes of connecting a business to a Saskatchewan.ca Account.

Business Type Examples of Business Type Authorized Individual for the purposes of setting up a Business Saskatchewan.ca Account
A Saskatchewan business or organization with a Business Number
Individual Sole Proprietorship Individual Owner listed with ISC
Partnership Partnership, including limited partnership (LP) and limited liability partnership (LLP) Individual Owner(s) listed with ISC
Corporation Corporations, including those that end in Corporation, Corp., Incorporated,
Inc., Limited, Ltd.Corporations, including those that end in Corporation, Corp., Incorporated, Inc., Limited, Ltd. and the following corporations: Non-profit Corporation, Co-operatives, Credit Unions, Banks (domestic/foreign), Treasury Crowns, CIC Crown Corporations, and Federal Crowns
Directors listed with ISC
Trusts Trusts, including Family Trusts, Pension Plans, RRSPs, RRIFs, Account Trusts, Employer Sponsored Plans
Other Legislated entities as follows: Condominium Corporation, School Divisions, Saskatchewan Indian Bands Directors listed with ISC

A Saskatchewan sole proprietor without a Business Number
Sole Proprietor Without a Business Number A business with only one owner and operating as a sole proprietor without a business number. Individual Owner
A Saskatchewan municipality
Saskatchewan municipality Any municipality in Saskatchewan as listed in the Government of Saskatchewan Municipal Directory Person must be listed in a Saskatchewan municipality’s personnel listing as filed in the Government of Saskatchewan Municipal Directory.
An extra-provincially registered company
Extra-Provincially Registered Company An extra-provincial business (business operating outside of Saskatchewan) conducting business in Saskatchewan. Includes Extra-Provincial Insurers, Extra-Provincial and New West Partnership Corporations. Directors listed with ISC
I am a sole proprietor. What type of Saskatchewan.ca Account do I need?
If you’re a sole proprietor, you’ll need a Business Saskatchewan.ca Account.

A sole proprietorship is an unincorporated business that is owned by one individual. The owner of a sole proprietorship has sole responsibility for making decisions, receives all the profits, claims all losses, and does not have separate legal status from the business. Even if you haven’t registered as a business with Information Services Corporation (ISC), another province’s equivalent, or the Canada Revenue Agency, you’re still operating a business.


If I want to use business services, do I need to create a Business Saskatchewan.ca Account if I already have an existing Individual Saskatchewan.ca Account?
No. You can connect a business or organization you are authorized to act on behalf of to your existing Individual Saskatchewan.ca Account. All Business Saskatchewan.ca Accounts must be linked to an individual account so that a person can administrate on behalf of the business.

Once you’ve successfully connected the business or organization, you can switch to your business profile to use participating Government of Saskatchewan business services. Your individual account information is stored separately from your business account information.

Go to My Account > Profile to connect a business or organization to your Individual Saskatchewan.ca Account.
Why did I get an Individual Saskatchewan.ca Account when I registered for a Business Saskatchewan.ca Account?
All Business Saskatchewan.ca Accounts must be linked to an individual account so that a person can administrate on behalf of the business.

Your individual account information is stored separately from your business account information.

Business Types and Verification
How do I verify a business or organization?

How you prove the identity of your business or organization depends on the type of business you want to connect to your Saskatchewan.ca Account.

You can connect the following business and organization types to your Saskatchewan.ca Account:

  • A Saskatchewan business or organization with a Business Number
  • A Saskatchewan sole proprietor without a Business Number
  • A Saskatchewan municipality
  • An extra-provincially registered company

When you connect a business or organization to your Saskatchewan.ca Account, you’ll be asked for certain information depending on your particular scenario. The Saskatchewan.ca Account system will attempt to verify the information automatically with an authoritative source, such as Information Services Corporation or Canada Revenue Agency.

If successful, you will be able to use government business services for your organization right away. If the system is not successful, additional methods such as entering an access code mailed to the verified address or speaking with a Saskatchewan.ca Account Support Analyst may be used. This will add additional processing time to connecting your business before you can be verified to use government business services for your organization.

Verifying a Saskatchewan business or organization with a business number

Typical Saskatchewan businesses or organizations with a business number include:

  • Sole proprietorship, a business with only one owner
  • Partnerships, including limited partnership (LP) and limited liability partnership (LLP)
  • Corporations, including those that end in Corporation, Corp., Incorporated, Inc., Limited, Ltd. and the following corporations: Non-profit Corporation, Co-operatives, Credit Unions, Banks (domestic/foreign), Extra-Provincial Insurers, Extra-Provincial and New West Partnership Corporations, Treasury Crowns, CIC Crown Corporations, Federal Crowns
  • Trusts, including Family Trusts, Pension Plans, RRSPs, RRIFs, Account Trusts, Employer Sponsored Plans
  • Legislated entities as follows: Condominium Corporation, School Divisions, and Saskatchewan Indian Bands

A Business Number is a 9-digit account number issued by the Canada Revenue Agency (CRA) and used to identify your business to federal, provincial, and municipal governments. 

During the Business Saskatchewan.ca Account connection process, you will need to share the following information so we can compare it with the information on file at CRA:

  • Your legal name (as verified by SGI)
  • Your business number, as issued by CRA
  • Your business type

If your business identity can be verified online with CRA, your Business Saskatchewan.ca Account will be ready for immediate use.

Please note your legal name as verified by SGI must be the same as the legal name used in your company’s registration. If they are not the same, we’ll be unable to verify your details with the CRA.

If your information does not match that on file at CRA, you will need to contact your organization's owner/director to connect it to a Saskatchewan.ca Account. Alternatively, you can update your details with SGI and/or CRA before you connect your organization to a Saskatchewan.ca Account.

Verifying a Saskatchewan sole proprietor without a business number

A business with only one owner and operating as a sole proprietor without a business number.

During the Business Saskatchewan.ca Account connection process, you will need to share the following information from your SGI-issued driver’s licence or non-driver photo ID so we can verify your identity with the information on file at Saskatchewan Government Insurance (SGI):

  • Your Given Names as it appears on your SGI-issued driver’s licence or non-driver photo ID
  • Your Customer Number 
  • Your Validation Number

If your identity can be verified online with SGI, your Business Saskatchewan.ca Account will be ready for immediate use.

If your information does not match that on file at SGI, you will need to update your details with SGI before you connect your organization to a Saskatchewan.ca Account.

Verifying a Saskatchewan municipality

For a list of municipalities in Saskatchewan, see the Government of Saskatchewan Municipal Directory.

During the Business Saskatchewan.ca Account connection process, you will need to share the following information so we can compare it with the information on file in the Municipal Directory:

  • Your legal name (as verified by SGI)
  • Your municipality name
  • Your municipality type

If your municipal identity can be verified online with the Municipal Directory, we’ll mail an access code and instruction to the registered address held on file within 10 business days. You will connect your municipality to a Business Saskatchewan.ca Account once you enter your access code.

Please note your legal name as verified by SGI must be the same as the name listed in the Municipal Directory. If they are not the same, we’ll be unable to verify your details and issue an access code.

If your information does not match that on file with the Municipal Directory, you will need to contact your RM Administrator to connect the municipality to a Saskatchewan.ca Account. Alternatively, you can update the municipality details on file with the Municipal Directory before you connect your organization to a Saskatchewan.ca Account.

Verifying an extra-provincially registered company

An extra-provincial business (business operating outside of Saskatchewan) conducting business in Saskatchewan.

During the Business Saskatchewan.ca Account connection process, you will need to share the following information so we can compare it with the information on file in the Municipal Directory:

  • Your full name
  • Your business number, as issued by the Canada Revenue Agency (CRA)
  • Your business type

If your business identity can be verified online with CRA, we’ll mail an access code and instruction to the registered address held on file within 10 business days. You will connect your organization to a Business Saskatchewan.ca Account once you enter your access code.

Please note the full name you provide must be the same as the legal name used in your company’s registration. If they are not the same, we’ll be unable to verify your details with the CRA and send you an access code.

If your information does not match that on file at CRA, you will need to contact your organization's owner/director to connect it to a Saskatchewan.ca Account. Alternatively, you can update your details with CRA before you connect your organization to a Saskatchewan.ca Account.

User Roles and Management
What are the different roles in the Business Saskatchewan.ca Account system?

There are three roles in the Business Saskatchewan.ca Account system:

  • Administrator
  • Delegate
  • Member

These roles determine a user’s access rights to your organization’s linked services, user management, and business locations.

Administrator

Administrators serves as the primary contact for the account. The person who connects a business to a Saskatchewan.ca Account is assigned an Administrator by default. Additional people can be assigned the role. Administrators can:

  • Add, edit, remove, and use linked services
  • Add, edit, and remove all users
  • Add, edit, and remove business locations
  • View notifications and change notification preferences
  • View the activity log

Delegate

Delegates can do the following on behalf of an organization’s Saskatchewan.ca Account:

  • Add, edit, remove, and use linked services
  • Add, edit, and remove Delegates and Members
  • Add, edit, and remove business locations
  • View notifications and change notification preferences
  • View the activity log

Administrators and Delegates can assign this role to one or more individuals.

Member

Members can:

  • Use linked services
  • View notifications and change notification preferences
  • View the activity log
Administrators and Delegates can assign this role to one or more individuals.
What do I do if I no longer want a person to act on behalf of my business or organization?
We suggest that you remove the individual from your Business Saskatchewan.ca Account, but this is at your discretion. You can do this in the User Management area of the selected business profile.

Removing the user means they can no longer act on behalf of your organization and your linked government business services.

You can invite them back at any time. If you re-invite the user, they will start fresh with no transaction history for your organization and linked government business services.

What do I do if the Administrator leaves the organization or are unavailable to administrate our Business Saskatchewan.ca Account?

It is recommended that the initial Administrator – the one that requested the Business Saskatchewan.ca Account – assign at least one other person as an alternate Administrator. So long as there is at least one Administrator

If there is no Administrator available, contact us.

Notifications
How do I change how you tell me about new messages?
Log into your Saskatchewan.ca Account and go to Notification Settings to choose the default setting for how we tell you that you have a new message for your linked government services.

We will always email you administrative notifications about your Saskatchewan.ca Account to your primary email address. For example, confirming the email address associated with your account or notifying you of a password change.

If you want to receive SMS alerts, you will need to add a verified mobile number.

If you want to receive SMS alerts, you will need to add a mobile number to your account and verify it with a code we send you. You can add a mobile number in Account Settings. Standard message and data rates may apply for any messages sent or received.

Linking Services
What happens if I unlink a service from my Saskatchewan.ca Account?

If you unlink a service from your Saskatchewan.ca Account, you will not be able to:

  • access the service using your Saskatchewan.ca Account
  • access any messages and notifications for the service

Ensure you have read, printed or saved any messages in your Notifications before unlinking.

If you relink the service, it will start fresh with no historical data attached to the service.

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