The Office of the Workers' Advocate is committed to ensuring injured workers receive every consideration and every entitlement due, under the provisions of the Workers' Compensation Act.
They do this by:
- discussing with the injured worker on what has happened with their Workers' Compensation Board (WCB) claim and give advice on their option on how to best proceed. OWA staff will will make suggestions and provide help in understanding the WCB claims and appeal process.
- providing assistance to injured workers and/or their representative and help them prepare an appeal. This can include providing information about relevant policies, reviewing written submissions and offering suggestions on how to present your case.
- providing representation to injured workers at all levels of the WCB appeals process. Representation may include speaking and writing to WCB staff, providing written appeal submissions on behalf of an injured workers and appearing with the injured worker and making a presentation in the appeals process.
- providing seminars and workshops to advocacy groups, unions, medical and legal professionals on The Workers' Compensation Act and its regulations, policies and procedures and the role the OWA plays in the WCB system.